We, Sparkline Equipments Pvt. Ltd. are the owners of the Website. The Website showcases our Services. We value your privacy and are committed to protecting personal information collected on this Website.
In this Policy, we explain how we collect, use, process and protect your Personal Information.
PLEASE READ THIS POLICY CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY PROVIDING US PERSONAL INFORMATION, YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL INFORMATION ON THE WEBSITE. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL ON it.pune@sparkline.co.in.
IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS POLICY AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS POLICY, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.
This Policy is an electronic record in the form of an electronic contract being compliant and construed in accordance with The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under The Information Technology Act 2000 and all other applicable laws (collectively referred to as “Privacy Rules”) that require publishing of Policy for the collection, use, storage and transfer of sensitive personal data.
1. Scope of the Policy:
This Policy applies to the Users of the Website and to our online customers. Sparkline Equipments Pvt.
Ltd may change its Policy from time to time and update the same on this Page. We encourage you to
periodically check this Policy to understand how we protect and use your information.
2. Definitions:
a. “Sparkline”, “Company”, “we”, “us”, and “our” shall mean Sparkline Equipments Pvt. Ltd. including its Group having its registered office at plot no. 38, F-II Block, MIDC Pimpri, Pune, Maharashtra, India – 411 018.
b. “Sparkline Equipment Private Limited Platform” refers to http://sparklineequip.com/about-sparkline.html, Sparkline Equipment Private Limited Mobile Application, or any other digital media platform and other offline data collection sources of our company.
c. “User/s”, “You” and “Your” refers to the user of the Website.
d. “Group” means with respect to any person, any entity that is controlled by such person, or any entity that controls such person or any entity that is under the common control with such person, whether directly or indirectly, or in case of a natural person, any relative of such person.
e. “Services” refers to all the services offered by Sparkline Equipments Pvt. Ltd. on our Website or otherwise. The Services include, but not limited to Material Handling solutions, Cranes, Hoists, Vertical Reciprocating Conveyors, Industrial Conveyors, ASRS, AGVs, RGVs, Spiral Conveyors, Spares Supply, Design, installation, maintenance, Machine Health Checkup, Product and Service Trainings, Components, Assemblies, Robotic Automations, General Automation solutions, Intralogistics Solutions, etc.
f. “Policy” refers to this Privacy Policy.
g. “Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, is capable of identifying such person
means all information that can be used to personally identify a person.
h. “Processing” in relation to Personal Information, means an operation or set of operations performed on Personal Information, and may include operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction;
i. “Website” shall mean www.sparklineequip.com.
2. Collection of Information:
We may collect, store and use the following information:
a. Personal Information including but not limited to name, company name, address, e-mail address, contact number or any other Personal Information that you may provide on our Website.
b. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
c. Information that you provide to us when registering with our website including your email address;
d. Information that you provide to us when using the Services on our Website, or that is generated in the course of the use of those services;
e. Information contained in or relating to any communications between the user and the Company;
f. Information in the nature of drawings, photographs, videos, documents shared through online mediums such as E-Mail.
g. We may also collect, store and use your Personal Information when you access social media pages operated by us on Facebook, YouTube, Pinterest, Twitter, and/or LinkedIn.
h. We may collect your Personal Information when you apply for a job at our Company through the careers page on our Website.
i. Any other Personal Information that you choose to send to us.
No use or services available on our Platform or website are directed towards children. We do not knowingly collect personal information from children or sell any of our products to children.
4. Using Your Personal Information
We may use your Personal Information for the following purposes:
a. Address your queries and provide solutions,
b. To secure orders,
c. To communicate with you about our Services and respond to your requests,
d. Administer our Website and business,
e. Personalize our Website,
f. To provide you with up-to-date information about our products and Services,
g. provide you with a better experience when you access our Website and to improve the Services,
h. For creation or development of business intelligence or data analytics in relation to the Services provided by us (for this purpose we may share the Personal Information with certain software or tools available online),
i. Send you our periodic newsletters if you have requested it
j. To manage our relationship with you,
k. Keep our website secure and prevent fraud,
l. for internal record keeping, and
m. to comply with our legal or statutory obligations.
5. Disclosing Personal Information
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
a. Affiliates/Partners: We may provide your Personal Information to our affiliates/ partners/ purchasers to enable them to improve the Services, provide feedback and respond to their queries.
b. Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Policy.
c. Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
d. Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.
6. Retaining Personal Information
We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers:
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Such transfers are in accordance with the provisions of the applicable laws. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. You expressly agree to the transfers of personal information described in this Section.
8. Security of your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall protected) servers. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
When using external data processers or transferring Personal Information to external third parties for the uses specified above, Sparkline Equipments Pvt. Ltd. shall enter into agreements with appropriate contractual clauses for protection of Personal Information and confidentiality including requirements to process and anonymize the Personal Information wherever required in accordance with instructions from Sparkline Equipments Pvt. Ltd and to take appropriate technical and organizational measures to ensure that there is no unauthorized or unlawful processing, accidental loss, destruction of, or damage to Personal Information.
This policy does not apply to personal information collected from offline resources and communications, except in cases where such Personal Information is consolidated with Personal Information collected by Sparkline Equipments Pvt. Ltd. online.
9. Your Rights
You have the right to access Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of Personal Information, withdraw consent at any time where we are relying on consent to process Personal Information. Depending on the nature of the request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact <it.pune@sparkline.co.in>.
10. Choice and Opt-Out
We may send you communications including but not limited to (a) notices about your use of our Website and Services, including those concerning violations of use, (b) updates, (c) promotional information regarding our Services, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing < it.pune@sparkline.co.in> with your specific request.
11. Third Party Websites
Our Website may contain links to, and details of, third party websites/ platforms. We have no control over, and are not responsible for, the privacy policies and practices of third parties. Any personal information about you collected whilst visiting such websites shall not be governed by this Policy. We shall not be responsible for and has no control over the practices and content of any website accessed using such links. You should exercise caution and look at the privacy policy applicable to such websites/platforms.
12. Cookies
We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns.
a. What are Cookies?
Cookies are alphanumeric files which are placed on to your device when you visit a website. It allows us to recognize your device and store some information about your preferences or past actions, analyze trends, to learn about our user base, operate and improve our Services and provide you with a better experience when you visit our Website.
b. Types of Cookies Used
i. Permanent cookies – Permanent cookies help us recognize you as an existing user, so it’s easier for you to return to the website without signing in again. After signing in, the permanent cookies stay on your browser and will be read when you return to our sites. These remain on your computer/device for a pre-defined period.
ii. Session cookies – Session cookies only last for as long as the session exists (they get erased when the user closes the browser).
As for the domain to which it belongs, there are either:
– First-party cookies: These cookies are set by the web server of the visited page and share the same domain.
– Third- party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the website.
– Analytical Tools:
–Google Analytics: We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookies about your use of the website are usually transferred to a server of Google in the US and stored there. We do not control third party cookies. You can also prevent the data generated by the cookie and related to your use of the website to Google and the processing of these data by Google, by visiting the following link. (https://tools.google.com/dlpage/gaoptout)
c. Use of Cookies
We use Personal Information captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:
i. Preferences – Cookies allow the Website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertisements and other content for you.
ii. Security/Optimization – Cookies allow us to maintain security by authenticating users, preventing fraudulent use of login credentials and protect user data from unauthorized parties. We may use certain types of cookies to allow us to block many types of attacks, such as attempts to steal content from the forms present on the website.
iii. Processing – Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.
iv. Advertising – We use cookies to make advertising more engaging for our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with the website, which includes the pages that you visit most.
v. Communication – We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.
vi. Analytics and Research – We may use cookies to better understand how people use our Services so that we can improve them.
d. Disabling Cookies
You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies may affect the functionality of our website.
13. Grievance Officer
If you have any questions or concerns or grievances regarding this Policy or wish to withdraw your consent in relation to the processing of your Personal Information you can reach out to our appointed grievance redressal officer via email at <it.pune@sparkline.co.in>.
Company Name
Email Address
Phone Number
Address
14. Changes to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Website and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Website.
This Policy was last modified on April 17, 2023.
15. Governing laws and Jurisdiction:
This Policy shall in all respects be governed by and construed and enforced in accordance with the laws of Republic of India and the courts in Pune shall have an exclusive jurisdiction to adjudicate any subject matter under this Policy.
Prepared By:
HR
Reviewed By:
Approved By:
Managing Director